HR handovers depended on someone remembering
Hiring requests and offers travelled through email without a central approval trail. Onboarding tasks were loosely coordinated across departments. Employees submitted requests manually, with unclear approval status.
Payroll meant collecting inconsistent data from different legal entities. Performance reviews slipped without reminders. Exit procedures varied too, leaving asset recovery and documentation without a consistent path. Its policies needed to run across the employee lifecycle.
HR held the responsibility. The handovers lived elsewhere.